Privacy Policy

 

 

 

     AMzing takes the privacy of its customers and visitors seriously and we will use your personal information with care to administer your account and to provide and improve the service.

     This Privacy Policy describes how AMzing collect, uses and share your Personal Information, this applies to all AMzing’s visitors. By using our service, you agree to the collection and use of information in accordance with this Privacy Policy.

      Who This Privacy Policy Applies To

     AMzing operates an online shopping platform. This policy relates to all users of AMzing online shopping website and associated suppliers. Processing of your data is required in order to offer you these services. This policy applies to individuals who have interacted with AMzing Ltd as a customer; contacted us for more information; opted-in for our newsletter; or engaged with us in any other way.

Information We Collect from You

 

     We receive, collect and store any information you enter on our website or provide us in any other way for example:

  • You place an order with us

  • You may ask a question about a product on our website

  • You may contact us about our product and services, via email, telephone or through our website

 

     This includes:

  • Email address

  • Full name

  • Contact telephone number

  • Delivery address

  • Billing address

 

     Above information is required for us to process payment and deliver your order to your chosen delivery address, when you place an order with us.

      Information Collected Automatically.

     In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment, comments, feedback, product reviews, recommendations, and personal profile.

     We are committed to being transparent regarding the data and your privacy.

     How we collect information

     When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated in this Privacy Policy.

     Why we collect such personal information

 

     We collect such Non-personal and Personal Information for the following purposes:

  • To provide and operate the Services;

  • To provide our Users with ongoing customer assistance and technical support;

  • To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

  • To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

  • To comply with any applicable laws and regulations.

 

    How We Use Your Information

  • Processing your order. For example, we need to supply address details to our delivery companies in order to deliver your order

  • We may send a message to your telephone number about your order updates or delivery info such as tracking details

  • Offer better service and products to you. For example, we use data to offer or recommend popular products to you

  • Notify you about changes regarding our products, services, policy or terms and conditions

  • Send you updates such as; offers, new product announcements, events via our newsletter you may have opted in

  • Request feedback and review about our products and services

 

     Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

    All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

    How we communicate

     We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

    Access To Your Information

     We may disclose your information to any member of our group or affiliates and for delivery of your order such as Royal Mail, DPD. For example, without providing your delivery address and telephone number to DPD courier service, we will not be able deliver your order or send you tracking details.

We may also disclose your information where we need to comply with legal or regulatory obligations or to assist fraud protection and minimise credit risk.

   Your Consent

     By submitting your personal data on this site, you are affirming your explicit consent for such information to be used in accordance with this privacy policy.

     Once you have given your consent, you can amend or withdraw your consent at any time. We respect all user rights as defined in GDPR. If you have any comments or wish to complain please visit our website or contact us anytime.

   Consent Withdrawal

     If you have opted in to receive our newsletters, which provides product updates and special offers, you have the right to withdraw consent at any time, by simply clicking the unsubscribe / opt-out link at the bottom of every email you receive from us.

    Data Retention

 

     If you have created an account, we will retain information provided, so that you (the customer) can access information about your order history or communications with us, regarding those orders. However, if you wish to close your account please contact us.

     We will also retain records for the purposes of satisfying any legal, accounting or reporting requirements as governed by law and in the interest of preventing crime and fraud.

   Your Rights

 

     In compliance with GDPR you have the following rights under data protection laws in relation to your personal data:

  • The right to be informed

  • Request access to your personal data

  • Request correction of your personal data

  • Request erasure of your personal data

  • Object to processing of your personal data

  • Request restriction of processing your personal data

  • Request transfer of your personal data

  • Right not to be subject to automated decision making and profiling

 

     You can see more about these rights at:

https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/

   Data Access Requests

     You can access your personal data or exercise any of your rights free of charge by simply contacting us. However, we may charge a fee if your request is unfounded, excessive or repetitive. Otherwise, we may refuse to comply with your request in these conditions.

     We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data or to exercise any of your rights. This is a security measure to ensure that personal data is not revealed to any person who has no right to obtain it.

   Third Parties

 

     We may have to share your personal data with service providers, professional advisers including lawyers, bankers, auditors and insurers, HM Revenue & Customs, regulators and other authorities, and other relevant jurisdictions who require reporting of processing activities in certain circumstances, third parties to whom we sell, transfer, or merge parts of our business or our assets.

     We require all third parties to whom we transfer your data to respect the security of your personal data and to treat it in accordance with the law. We only allow such third parties to process your personal data for specified purposes and in accordance with our instructions.

   3rd Party Links

 

     This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the Privacy Policy of every website you visit.

     If you have any queries or concerns about your data usage please contact us.

   COOKIE POLICY 

     Like many other sites, we use cookies to keep track of your visit. A "cookie" is a tiny data file that is placed in your browser and allows us to recognise you each time you visit this site and like any other websites to deliver you a personalised online shopping experience. To order products or use certain features on our website, your device will need to accept cookies. All computers have the ability to decline cookies and this can be done by activating the setting on your browser which enables you to decline the cookies. Please note that if you choose to decline cookies, you may be unable to access particular parts of our website.

     Cookies can't harm your device and cookies themselves do not store your personal information such as address, email, credit card details, but we do use information gathered from them to help improve your shopping experience when you visit our website. Cookies help us to detect and fix some errors or to find relevant related offers and products to show you when you're browsing our store.

 

     To restrict, block or delete cookies from our website, you can use your browser to do this. Please note that each browser is different.

    3rd Party Cookies

 

     Some of the business partners may set cookies on our website.

     Some third-party cookies help us to:

  • Make sure you can see offers that are relevant to you

  • Collect data about how our website is used so we can improve our website

  • Provide specific relevant content for your preferences and interests

 

     If you share any of our content through social networks you may be sent cookies from these websites. We don't control the setting of these cookies, so please check the third-party websites for more information about their cookies and how to manage. Please note that we're not responsible for the content of external websites.

     Some of the business partners that may set cookies on our website include:

    Sharing with Social Networks:

     If you share product or content with your friends via social media such as Instagram, Facebook, Twitter & other, these individual websites may set a cookie on your computer. Please find out more about their privacy policy by visiting their own websites. 

If you'd prefer to block, delete or restrict cookies, you can manage the cookies through the internet browser that you use. Please check your browser’s settings.

    Privacy policy updates

     We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances.

Email: Contact@amzing.shop

Phone: ( +44 ) 2080587901 (Monday to Friday: 9am - 5pm)